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FAQ's - Q and A for Frequently Asked Questions

Call Us By Phone:
to speak with one of our local area representatives.
(Office Hours M - F 9:00 am - 5:00 pm EST / Moving Services available 7 days a week) Call Us Toll Free 888.218.3115

Do you require long distance moving services? If so click, Long Distance Moving Services for additional assistance for moving out of state movers here in the Sterling Heights area.

Free Online Moving Estimate:

Click here to get a FREE Online Moving Estimate
To learn more about our privacy policy, please click here

We Accept All Major Credit cards for all Services

Below are a compiled list of questions we have had from our customers in the past. Please read through and if you still have a question, please take a moment to email us your questions and we will provide you with an answer as soon as possible.

Email Us -

When should I call my Professional Movers near Sterling Heights MI to book my moving date?
Typcally, if you require a written in-home survey to visit you at your home, office, apartment, or condo in Sterling Heights Utica Clinton Twp Warren Rochester Rochester Hills Clarkston Oxford Shelby Township Macomb Waterford, you should call about 2 – 4 weeks before your move (weeks ahead for estimate depends on the severity of date needed to move on to schedule a date). We generally just ask you to give us as much notice as you can for the estimate. Now for the actual moving dates. If you need to move today, we could probably do that - Call us now! =). To schedule days ahead - If you’re flexible and you can work with our open schedule, you may give us 1 – 3 days notice to move. If you’re in need of a particular date to be moved and you wish to reserve us for your set date, we then ask for you to allow us 8 – 10 days or more notice to reserve your move date.

I have just sold my home or my rent has ended! What if I need storage for my home or office items before I need to move into my new home?
This is what we specialize in! Fear nothing! We can simply setup an easy in - home appointment with one of our relocation estimation experts and you can find out just how affordable it is for you to use our exclusive pickup / store / and deliver services! For a Free Moving and Storage Estimate click the link to the left for an in home office appointment. It is simply the best storage solution you can find for your upcoming move from your home in Rochester Oakland Michigan. Our professional movers can come in, load your items up and place it into our modern storage units stored in our warehouse. Once your new home, apartment, or office is ready to move into, just call us and our movers will load your items up into our trucks, and deliver it right to your door! All this is done in just one day!

Read more on our personal storage pickup and delivery services - Storage Units for Rent in Sterling Heights

What are my responsibilities when i move with your moving company?
In brief...

  • We ask that you be present during the packing of your belongings.
  • Take personal responsibility for jewelry and other high value items.
  • Check and sign the inventory of your belongings.
  • Ensure that no prohibited items are packed.
  • Have a battle plan of where every piece of furniture is going to go in your new home. Color code your furniture and boxes with stickers (normally found at Staples). This process really speeds up your move and could translate into big savings in the overall cost of your move.
  • Lay some type of protection over any light colored carpet. (We will do the same when we arrive as well)
  • Be sure there is ample access at both pickup and delivery locations
  • Remember or local moves, we charge by the hour...So time is money! Be prepared!
  • Have all electronic equipment disconnected before the movers arrive.
  • Do not over pack boxes in weight.
  • Be present when the movers arrive to unload the truck. They will rquire your guidance when the bring your home furnishsings into your new home or office. Our movers are trained to place the items in the exact location per your direction.

Is there anything that is definitely a no-go item?
Well, mainly those things you might expect - drugs, alcohol, weapons, ammunition, flammables, explosives, corrosives, fireworks, flares, gasoline, kerosene, fuel oil, lamp oil, oil based paints, thinners, varnishes, lighter fluids, starter fluids, fire extinguishers, nail polish, nail polish remover, bleach, aerosol cans, matches, bottles with corks, all propane tanks(empty ones may be moved for local moves only), car and truck batteries. Shipping certain high value items or collections may require you to purchase extra coverage.

Suppose I were to pack myself?
Why not? But be aware of the potential problems that might come up. For instance, standard/full valuation insurance coverage will not pay out on claims for any home / office goods packed by their owner (PBO) (unless the exterior of the box is heavily damaged). Our standard and full replacement insurance policies will not cover such boxes because all insurance companies classify these boxes as PBO/CU which means “Packed by owner / contents and condition unknown”. Only time there is coverage for this is if we do the packing of the boxes.

What about moving my expensive LCD or LED TV. Can you move these?
We sure can. We recommend that you place your TV into the large protective box that it came in when you purchased it new. If by chance you threw away and discarded the box, it is no problem for us. We have the box that you can rent or purchase when you need to protect this expensive investment - ask an associate for more information on this exclusive tv kit we rent on Rochester moves.

Rent LCD TV Protective Kit for your Move!

LCD / LED / Plasma TVs -- Again try to find your old container box for your LED / LCD / PLasma TV and place your TV back into it for your relocation to your new home! Important note, you will need one to protect it for the move to ensure that nothing happens to this expensive piece of equipment. Dont have your original TV Box that it came in when you purchased it ? Threw it out? No problem with us. We can simply rent one to you or you may purchase one of exclusive EZTV Box Protection Kits.

Renting a EZTV Box kit for your move for just $39.99 for the moving process. We feel that this is a very low price to pay for piece of mind as a good insurance policy top be sure no damage comes to this expensive investment and your enjoyment in your home. This rental fee covers the additonal labor we provide / placement of the TV into the kit / and container usage to package up your TV for the move and our movers will bring this out upon request on your moving day. They come complete with adjustable styrofoam inserts to adapt and protect any size TV.

Rent one for your move for just $39.99

or purchase our TV Protections kits

42 to 52" Flatscreen TVs in size for only $129.99
52 to 62" Flatscreen TVs for just $149.99.

These come in handy when its time to move. Just ask one of our representatives for more information on renting our EZTV Box Kit or purchasing one.

Call Us! (248)276-6636 Toll Free
to speak with one of our representatives to reserve your EZTV Box

Pictured is our EZ TV Box Protection Kit

How long would our movers and packers take to pack my goods?
Every home is different but we can normally pack a home within a couple of hours. But most jobs are packed within 1 days time.

I'm on a limited budget for my relocation, what are some ways that I can get my cost down?
This is a very good question. For starters, one of the most effective ways to save money and cut costs is to simply have a garage sale. When you begin packing, look for the items that you dont use anymore or havent used in a very long time and place them in a quick garage sale. Selling these items at a garage sale can add up to a substanital amount of money that can be used to lower your relocation costs when you are ready to move. And again, another trick is to have a laid out plan of where everything is going to be placed in your new home's rooms. This will aid the movers in efficiency when the unload your household items which translates into a reduced moving cost overall to your pocket book in the end.

Can I leave my clothes in their drawers?
Yes, you sure can! Just be sure not to leave anything else but clothing inside. Anything else that spills, breaks or shatters please have removed. Desk drawers should be empty and drawers left in or have them removed and moved by you.

Can you move my computer(s)?
Yes, but please have them disconnected BEFORE your moving day and try to have them packed in their original foam lined boxes. If you do not have these boxes available, then please move your CPU unit on your own and have the keyboard, mouse, printer, ect. packed in a box. Monitors however we may move if you wish as is.

Refrigerators, Washers, Gas Stoves, and Gas Dryers. Will you disconnect and reconnect them?
For Refrigerators, Washer Machines with water connections, we can if you wish, disconnect your water line. But it is your responsibility to turn the water valves off/on. Our movers are not permitted too nor can they reconnect them per our insurance regulations.For Gas Stoves and Gas Dryers. The answer is no. Although we would like too, our insurance policies DO NOT permit us to handle these situations. Please have these machines disconnected and gas lines capped before we arrive.

I have a grandfather clock. What should I know to prepare this for moving?
Grand father clocks are very easy to move. However, it is your responsibility to remove the weights and pendulum out of the cabinet and move those on your own. On most clocks, you will be left with chains and/or wire line. For this, if you wish, take a paper towel and bunch up the metal into the towel. Then take tape and wrap the paper towel and tape around the loose chains. This prevents the chains from hitting and possibly breaking or scratching the glass. After this, we can take over and move it professionally.

I have a hot tub that needs to be moved along with my relocation. Can you move this too?
Yes we can. We have an experienced hot tub staff standing by Monday thru Friday that can complete this hard and heavy task. Just call our office for a quote on this service.Call us today for a quote on moving your hot tub spa in Sterling Hts!

If you’re in need of any additional help in answering your questions, please email us or call us right away! We would be glad to help you!

Also check out our checklist page. There you can find more helpful hints to prepare for your relocation!

We offer quick and easy moving!

Call Us By Phone:
to speak with one of our local area representatives.
(Office Hours M - F 9:00 am - 5:00 pm EST / Moving Services available 7 days a week) Call Us Toll Free 888.218.3115

Do you require long distance moving services? If so click, Long Distance Moving Services for additional assistance for moving out of state movers here in the Sterling Heights area.

Free Online Moving Estimate:

Click here to get a FREE Online Moving Estimate
To learn more about our privacy policy, please click here

We Accept All Major Credit cards for all Services

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Sterling Heights Movers

We are your moving company in Sterling Heights Michigan.

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Address: EZ Moving & Storage near - 34841 Mound Road # 217 Sterling Heights MI 48310 - United States
Address: EZ Moving & Storage near - 13335 15 Mile Road # 180 Sterling Heights MI 48312 - United States

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